Welcome to the CRAO Website

If  you’re visiting the CRAO website for the first time, it’s likely because you’re someone who is looking at the possibilities of becoming a court reporter, or you’re a lawyer verifying who is a member in good standing, or you want to identify which of our members have their C.C.R. designation  because you are looking for someone highly skilled with proven excellence and professional standards in the production of verbatim certified transcripts.

This website was designed not only as a way to communicate with our members, but it was developed to invite the public at large and members of the legal community to get to know what the Court Reporters’ Association of Ontario is all about:  what commitment our Executive has to our members and the profession of court reporting; how our membership is structured;  and to also educate the public and the legal community of the value and importance of the role professional court reporters play in the various sorts of legal proceedings that take place every day in courtrooms and boardrooms throughout this province.  

Some areas of our website are restricted to members only, as you can well expect, but you are welcome to take some time and look through our public links and legal updates and get to know us, where we’ve been, our history, and where we are going in the future.   We will be adding content from time to time that you might find interesting, or would assist you in your research.   So, keep coming back to check in with us to look for news related to court reporting specifically and other  legal updates of interest.

If you are a practicing court reporter in the Province of Ontario in the private or public service sector, and you want to become a member of the CRAO click to learn more to review all the benefits of membership and consider joining  us.    You must be a member of the CRAO in order to qualify for certification testing to earn your C.C.R. designation.

We’d like to get your feedback on your website tour, so please send us an email to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it   with your comments.



At the end of February 2014 OPSEU announced to its members that after 14 years of litigation at the Grievance Settlement Board, OPSEU and the Ministry of the Attorney General had negotiated a final settlement with respect to financial remedy and all outstanding grievances with respect to Hunt et al.

On March 10, 2014 the Ministry of the Attorney General presented three options to all court reporters employed in the Provincial criminal courts and announced that on June 9, 2014 certified transcripts produced across the Provincial criminal, civil, and family court justice system will become a competitive service industry provided by independent transcriptionists and contractors.

Commencing June 9, 2014 the ordering party will be able to choose a transcriptionist of their choice from a website list maintained by an independent service provider (ISP), Arkley Professional Service. Arkley Professional Services was the successful proponent chosen through the RFP process under contract for three years with the Ministry of the Attorney General.  In its role, Arkely Professional Services will perform the following functions:

  • Verifying qualification of candidates for ISP registered list
  • Collecting and managing annual registration fees
  • Entering into agreements with authorized transcriptionists
  • Developing and maintaining a publicly accessible website
  • Providing technical support of the website
  • Maintaining current standards, regulations and practices to its registered members
  • Implementing quality control and complaint resolution mechanisms

Three options were offered to MAG court reporters under this new staffing model:

  • MAG Court reporters could choose to take the in-court record and also produce certified transcripts.   Court reporters choosing this option would appear on the ISP website list as of June 9, 2014;

  • MAG Court reporters could choose to become authorized, and be put on the ISP list in the future.  In choosing this option, court reporters reserve their decision to appear on the ISP website list until a later time.

  • MAG Court reporters could choose to take in the in-court record only and not produce certified transcripts.   Their names would not appear on the ISP list.

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Joanne Hardie, C.C.R.  President, Court Reporters' Association of Ontario   ● www.crao.ca Tel:  (705) 432-2811